Herbva 5G, Herbstick, Fyhit Relax, Black Mamba

All of the above devices have a 6 month warranty from the date of purchase. If your device develops a defect, please contact us at hello@vapeelevate.co.uk for your device to be fixed or replaced. Please note this warranty covers product defects only, we cannot replace items that have been damaged or have suffered wear and tear.

 

Flowermate

All Flowermate devices have a 12 month warranty from the date of purchase. If your device develops a defect within the first 6 months, please contact us at hello@vapeelevate.co.uk for your device to be fixed or replaced. After 6 months, please contact Flowermate directly at customerservice@flowermate.com. Please note this warranty covers product defects only, we cannot replace items that have been damaged or have suffered wear and tear.

 

Firefly

The Firefly 2+ comes with a 2-year limited warranty from the date of purchase. If your device develops a defect during this period, please contact us at hello@vapeelevate.co.uk for your device to be fixed or replaced.

 

Arizer

The Arizer Solo II comes with a 2-year limited warranty covering defects in materials or workmanship, and a limited 1-year limited warranty covering the battery. If your device develops a defect during this period, please contact Arizer Support here.

 

Storz & Bickel

For defective products, warranty issues are handled by the manufacturer. You can view warranty information for all Storz & Bickel devices here. All claims must be submitted directly to Storz & Bickel.

 

DaVinci

For defective products, warranty issues are handled by the manufacturer. You can view warranty information for all DaVinci devices here. All claims must be submitted directly to DaVinci.

 

Pax Labs

For defective products, warranty issues are handled by the manufacturer. You can view warranty information for the Pax 2 and Pax 3 here. All claims must be submitted directly to Pax Labs.

 

Zeus

The Zeus Arc GT has a three-year limited warranty from the date of purchase. For defective products, warranty issues are handled by the manufacturer and all claims must be submitted to them directly here