Christmas 2022 & New Year Delivery Information 

 

Orders placed before 13:00 Monday - Friday will be shipped the same day. Any orders placed after this time will be shipped the next working day (this excludes Sundays and all UK Bank Holidays).

Please note that there are several Royal Mail strikes over the Christmas period, which may cause a delay in the arrival of your order as this puts an increased level of pressure on all postal networks. Please see the latest information here. We do apologise for the disruption this may cause.

 

Christmas delivery cut-off dates

Based on the latest information we have, please see cut off dates below for guaranteed Christmas delivery. Please note that we cannot be held responsible for orders placed after these cut off dates that do not arrive in time for Christmas.

Delivery Service Latest dispatch date
Standard Shipping Friday 16 December
First Class Shipping Tuesday 20 December
Next Day Delivery Thursday 22 December
European Shipping Wednesday 14 December

 

 

Next Day Delivery

If you need your item by a guaranteed date, we strongly advise selecting "Next Day Delivery" at checkout. This is the only service that has a guaranteed timeframe for delivery. All orders placed with Next Day Delivery before 1pm (Mon-Fri) are shipped the same day and will arrive the next working day.

 

If your order is delayed by over 7 working days for any of the above services, please contact us.

 

Shipping & delivery timetable

Friday 23 December  Orders shipped and delivered as normal

Christmas Eve

Saturday 24 December

 Deliveries only, no orders shipped

Christmas Day

Sunday 25 December

No orders shipped or delivered

Boxing Day

Monday 26 December

No orders shipped or delivered

Bank Holiday (Christmas Day)

Tuesday 27 December

No orders shipped or delivered

Wednesday 28-30 December

Orders shipped and delivered as normal
New Year's Eve
Friday 31 December
Orders shipped and delivered as normal
New Year's Day
Sunday 1 January 2023
No orders shipped or delivered

Bank Holiday (New Years Day)

Monday 2 January 2023

No orders shipped or delivered

Tuesday 3 January 2023 Orders shipped and delivered as normal

 

Customer support

Our friendly Support Team are available to contact here. We endeavour to respond to all messages within half a day, but on some occasions this may take a bit longer. We appreciate your patience during this busy period!

Our support hours over the Christmas & New Year holiday are as follows:

23 December: 08:00-16:00

24-27 December: Closed

28-31 December: 08:00-16:00

1-2 January 2023: Closed

3 January 2023: Back to regular business hours

 

Thank you for shopping with us. Happy New Year! 

The Vape Elevate team 💚